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This page refers to the in-game selectable role, for information about the rank see Platform Staff (Rank).
A Platform Staff (abbreviated to PS), is a role in Whitecoast City Railway, responsible for dispatching trains safely, keeping the stations well-maintained and activating announcements periodically. Players must have at least the Platform Staff rank or higher to play in this role.
9 stations can accommodate a Platform Staff, these are: Whitecoast Central, Mirna Harbour, Mirna Town, Norwich Central, Bracknell Parkway, Chichester City, Blackwater, Blackstone, Birchmere Junction, University and Redborough. Therefore, there can only be a maximum of 11 Platform Staff active per server.
It is important to note that, when spawned at an station, you can change roles, but when going back to the platform staff station selector, it will only let you spawn at the first station you spawned as Platform Staff in the server. In order to change station, you will have to wait 15 minutes or rejoin.
The official guide can be found here.
GUI[]
Platform Staff have their own GUI which can be accessed by clicking a button on the top-left reading "Platform
Staff" with an image of a cog. This opens a panel which are split into tabs. These tabs can do the following:
- Management - opens a mini Information Board which shows services, the expected time of arrival and any cancelled services.
- Platform occupancy - shows if there is a train at the selected platform, the headcode of the train, the destination of the train, the status of the train and the OFF indicator, Banner Repeater and signal. Also shows the platform layout of the station.
- Announcements - a tab of 6 buttons. These buttons play an announcement corresponding to the button pressed.
- Maintenance - a tab showing which things are functioning. Also used to buy a light and CCTV status interface for 250 and 350 Coins respectively.
Procedures[]
The tasks have different levels of importance. Dispatching is priority, then maintenance, then announcements.
Dispatching[]
- Once a train has arrived at a platform, go to that platform and position yourself between the middle and rear of the train, facing the front of the train.
- Click on the train and click "TRTS (Train Ready To Start)" as soon as it appears.
- Click the "Close Doors" button once it appears.
- Check the OFF indicator, Banner Repeater and/or signal before clicking "Depart".
- If the OFF indicator is lit, the Banner Repeater is at a 45-degree angle and/or the signal is any aspect other than red, you can click "Depart".
- Otherwise, wait until the indicator or signal changes to the conditions above.
- If a train has overshot the platform, click "Depart" regardless.
- Wait until the train has fully left the platform before moving.
There is also priority system in case multiple trains arrive at the same time:
- Headcode: Services with a headcode starting with 1 (express) have higher priority than those with 2 (stopping services). Services starting with 2 have higher priority than those with 3 (ECS trains leaving the depot.) Move down if the headcodes all start with the same number.
- Delay: Trains that have a higher delay will take priority. Move down if the trains hold the same or no delay.
- Operator: Green Arrow has priority over City Line. Move down if the trains are from the same operator.
If none of the priorities above are applicable, dispatch the train that arrived at the station first.
If a station incident occurs while dispatching a train, you must dispatch the train first before fixing the maintenance issue.
Dispatching a train earns 7-12 Coins.
Maintenance[]
Occasionally, something in the station will malfunction. If this happens, the station announcer will announce the situation and a warning symbol will pop up. The player must go to the maintenance room, open the marked box and repair the malfunctioning component inside the box. If the player is dispatching a train and there is a malfunction, the player must first finish dispatching before fixing the malfunction.
Doing maintenance earns 15-40 Coins.
Announcements[]
Platform Staff must play these announcements every 1-10 minutes. These are played using the announcements tab. There are six announcements that can be played, which are shown below.
Tab
| Name | Transcript | Audio |
|---|---|---|
| CCTV Announcement | "24 hour CCTV recording is in operation at this station for the purpose of security and safety management." | |
| Litter Announcement | "Dear passengers, please do not litter around the station. There are trash bins located at various place around the platforms and concourse!" | |
| British Transport Police Announcement | "If you see something that doesn't look right, speak to a staff, or text the British Transport Police at 61016. We will sort it. See it, Say it, Sorted!" | |
| Delays Announcement | "Dear passengers, we are sorry to announce that there are currently various delays in the mainline service! We apologize for any inconvenience caused. We work hard daily to improve our service. Thank you for your comprehension and have a good journey!" | |
| Don't Trespass Announcement | "Do not attempt to trespass at any point on our station, as it endangers our operations. Thank you." | |
| Contact Staff Announcement | "If you notice anything out of the ordinary, do not hesitate to contact the nearest member of train crew." |
Associated roles[]
These ranks are associated with this role (from the least to most important):
Trivia[]
- This role is usually compared to the Dispatcher role in Stepford County Railway, due to how extremely similar the main aspect (dispatching) of the roles are are.
- The images for the station selection buttons for this role are different to the Passenger and Driver selection buttons.
- This role is the highest role that does not require applications.